BG medical interpreters rendered spoken interpretation services during the JCI accreditation (Joint Commission International) of the National Cardiac Surgery Research Center in Astana.

The accreditation was carried out September the 18^th through September  the 22^nd , 2017 in Astana.

Medical interpreters Mariya, Dina and Yerlan translated consecutively English to Russian and Russian to English during the accreditation.

The client was very pleased with the spoken interpreters. The client pointed out that during the first accreditation back in 2014 they were presented with no-so-good interpreting. It was difficult for staff to understand what the surveyors really meant during their interviews. This time around there was clear understanding of what the surveyors had in mind, explaining some of the requirements of the JCI standards. And this all thanks to the quality and experience of our medical translators we have in Astana.

For example, the medical interpreter Mariya translated at accreditations of healthcare organizations by JCI standards eight times in a row.

Medical interpreter Yerlan translated during the accreditation of healthcare organizations by JCI standards for the eleventh time.

Medical interpreter Dina once worked on developing and implementing healthcare accreditation standards.

Such a makeup of spoken medical translators was the very success formula for the event to go smoothly with translation.

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The topic of this event was medical and administrative.

Areas covered during the accreditation included:

Section I. Standards related to patients:

• International Patient Safety Objectives
• Access to Care and Continuity of Care
• PFR – Patient and Family Rights
• AOP – Assessment of Patients
• COP – Care of Patients
• ASC – Anestesia and Surgical Care
• MMU – Medication Management and Use
• PFE – Patient and Family Education

Section II. Standards management of medical organization:

• QPS – Quality and Patient Safety
• PCI – Prevention and Control of Infection
• GLD – Governance, Leadership and Direction
• FMS – Facility Management and Safety
• SQE – Staff Qualifications and Education
• MCI – Management and Communication of Information

Incidentally, the Cardiosurgical Center passed the accreditation with flying colors and deservedly received the gold standard of quality and patient safety. Way to go!

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Agro-industrial Investment Forum “Agroinvest 2017” took place in Astana, where our Chinese spoken translators/simultaneous interpreters Zurash and Yerlan splendidly interpreted Chinese to Russian and Russian to Chinese.

Our interpreters rendered spoken simultaneous interpretation services for Kazakhstani and foreign experts in the agricultural sector.

One very interesting point. Initially, they planned that when English speakers give talk, there would be  translation from English to Russian and vice versa. Our translators were supposed to translate from Russian to Chinese using the relay method. But it turned out that there were no English translators at the forum.

The speakers spoke English. Fortunately, our translator Yerlan happens to be English-Russian interpreter. Thus, it was no problem for him to translate directly from English to Chinese.  What a surprise it was, and delight at the same time for the client when Yerlan was able to replace two translators. When it comes to Yerlan, it was just another valuable experience.

The customer was very pleased with the quality translation and the fact that the event was a great success.

For reference:

More than 30 projects were brought by Kazakhstani entrepreneurs to the “AgroInvest Forum 2017″. They plan to implement the projects powered by the foreign investors. 200 people in total from 18 countries took part in the forum, including about 40 representatives with large investment funds and financial organizations. A number of important contracts, agreements and memoranda were signed as a result of the meetings.

In addition, the Forum gave an opportunity to get acquainted with the Kazakh agricultural products within the framework of the exposition, as well as taste dishes from high-quality Kazakh products during lunch.

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